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April2010
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Rafael Ribó presents lines of action for his new term

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Helping improve administrations, making the institution better known and creating a network of rights are the goals of the Síndic de Greuges (Catalan Ombudsman) for his new term, as Ombudsman Ribó himself stated in the Parliament of Catalonia. In the area of rights, the priority given to the most potentially vulnerable groups of society, such as children, the elderly or immigrants, is especially noteworthy.
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New Catalan Ombudsman executive council

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Catalan Ombudsman Rafael Ribó has nominated a new executive council to face the coming term. The council is made up of deputy general Jordi Sànchez; the deputy for the defence of children's and adolescents' rights, Maria Jesús Larios; secretary general, Pilar Figueras; director of Public Safety, Ignasi Garcia Clavel; director of Administration and Social Affairs, Sílvia Vèrnia, and director of the Cabinet, Judith Macaya.
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The Catalan Ombudsman's office to visit Gavà next April 22

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The Catalan Ombudsman's office will visit Gavà (Barcelona Province) next Thursday April 22 to receive complaints and queries on administrations. Visits will be received in the lifelong learning classrooms (carrer Generalitat, 7). Appointments must be made in advance by calling 900 124 124 or sending a message to sindic@sindic.cat.
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Individualized service in Esparreguera, Matadepera and Tàrrega

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Visits to these municipalities will be made in the framework of the individualized supervision agreements that the Catalan Ombudsman has formalized with their local councils. In Esparreguera, the Catalan Ombudsman's staff will provide individualized service on the 26th, in Matadepera on the 27th, and in Tàrrega on April 29th. Anyone wishing to file a complaint against, or make a query regarding the administration must make an appointment in advance by calling 900 124 124 or sending a message to sindic@sindic.cat.
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The Catalan Ombudsman suggests that the T-12 public transit pass be provided free of charge

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The Catalan Ombudsman has suggested that the T-12 public transit pass be provided free of charge. The pass allows minors under 12 to use public transit in the Barcelona metropolitan area, and costs 35 euros. The Catalan Ombudsman doubts that the amount charged is only to allay the cost of issuing the pass, as the Administration has stated, and that it does not include any payment for using the service.
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The Catalan Ombudsman seeks recognition of the Council of Europe for the International Ombudsman Institute (IOI)

@sindic
Catalan Ombudsman Rafael Ribó, as European region president for the International Ombudsman Institute (IOI) met last March 24th with various authorities from the Council of Europe at its seat in Strasbourg. The round of meetings was meant to secure the IOI's international recognition and its possible presence on a number of committees and councils.
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Síndic de Greuges de Catalunya

Lluís Companys, 7 · 08003 Barcelona. Tel. 900 124 124 sindic@sindic.cat | http://www.sindic.cat/
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