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October2010
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European Ombudsmen debate immigrants' rights in Barcelona

@sindic
With the title "Europe: an open society", ombudsmen from a range of countries, regions and municipalities of Europe met on October 4-5 in Barcelona to discuss ombudsmen's work regarding the rights of immigrants residing on the European continent. European ombudsmen met in Barcelona to hold the International Ombudsman Institute (IOI) European Conference's General Assembly. Catalan Ombudsman Rafael Ribó is director of the European region of the IOI.
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Spanish ombudsmen seek more supervision over markets

The request addressed to public authorities is included in the conclusions of the 25th Spanish Ombudsmen Coordination Seminar, held September 27-29 in La Rioja, under the title, "The impact of the financial crisis on the exercise of persons' rights. The ombudsmen believe that in addition to supervision, "a decided regulation effort" by public authorities must serve to guarantee the rights of persons and promote the principles of the social state.
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The Catalan Ombudsman's office will travel to Rubí on October 14

@sindic
The Catalan Ombudsman's office will travel to Rubí next Thursday, October 14th to field complaints and queries on public administrations, and also companies that provide services of public interest (utilities and telephony). Visits will be received at the Martí Tauler Library, at Aribau, 5. Appointments can be made at 900 124 124, or by sending an e-mail to this address sindic@sindic.cat.
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The Catalan Ombudsman investigates the elimination of school field trips and summer camps

@sindic
The Catalan Ombudsman has addressed the Department of Education to verify the number of schools in this predicament, an assessment of compliance with the laws in force to guarantee the rights of students affected and the measures planned by the Department to resolve the situation. The Ombudsman has also requested that the Department assess the situation of inequality among the students of various schools as regards their participation in this sort of activities, and if there are any plans to ensure equal access.
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Francesc Vendrell, new Director of Consumer and Territorial Affairs of the Catalan Ombudsman's Office

@sindic
He will be responsible for the areas of environment, consumer affairs, taxes, town planning and housing, and labor and pensions. Mr Vendrell (Barcelona, 1949) studied Business Administration and Management at the Institute of Higher Business Studies (IESE), in addition to Theology and Philosophy. He worked in the publishing industry for 12 years (1983-1995). He was also Executive Director of Parliamentary Relations (1996-1999). Mr Vendrell served as a deputy to the Parliament of Catalonia for three legislatures between 1999 and 2010.
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The individualized service agreement leads to doubling of Catalan Ombudsman interventions in San Sadurní d'Anoia

@sindic
The presentation of the Report to the Plenary Session of the Local Council by Jordi Sànchez, general deputy Ombudsman, mention was made of the fact that the first complete year of individualized attention led to a doubling of interventions, rising from 81 (23 complaints, 38 queries) in 2008 to 121 (30 complaints and 91 queries) in 2009. The agreement, signed by the Local Council and Catalan Ombudsman on December 4, 2008 calls for the preparation of a monographic report, maximum swiftness in the processing of complaints, and regular trips by members of the Ombudsman's staff to Sant Sadurní to receive complaints and queries.
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Síndic de Greuges de Catalunya

Lluís Companys, 7 · 08003 Barcelona. Tel. 900 124 124 sindic@sindic.cat | http://www.sindic.cat/
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