eButlleti
May2011
Logo

Conference on the Defence of Consumers Rights

@sindic
The Catalan Ombudsman, jointly with Foment del Treball (Catalan Employers Organization) is setting up a Conference with the aim of discussing the scope of consumer rights and the best option for their guarantee. The Conference is being held on May 19, in Foment del Treball in Barcelona.
Conference programme

The Catalan Ombudsman will handle Spanair consumer claims

@sindic
The Catalan Ombudsman and the airline Spanair have signed a doubled-purposed agreement. On the one hand, the Catalan Ombudsman is to be entitled to deal with the claims of Spanair customers whose rights might have not been taken into account; on the other hand, the airline is to offer the best service possible to their clients by improving the guarantees to their rights.
More information

The Catalan Ombudsman reports shortcomings in the premises set aside for young offenders and those provided for abused children in the Legal district (Ciutat de la Justícia)

@sindic
The shortcomings spotted entail an institutional mistreatment and a secondary victimization contrary to the Law for the defence of children and adolescent's rights and opportunities. Children and adolescents, allegedly abused or traumatized, continue to be held in units that are not only similar in kind but also next to those used for young offenders. Cells can be used as waiting rooms, sometimes up to 24 hours.
More information

Síndic de Greuges de Catalunya

Lluís Companys, 7 · 08003 Barcelona. Tel. 900 124 124 sindic@sindic.cat | http://www.sindic.cat/
Subscription | Unsubscribe | Legal notice

Pursuant to Organic Law 15/1999 of 13 December on Personal Data Protection, your data will be included into a file for their processing and communication purposes. The party responsible for this file is the Síndic de Greuges de Catalunya (Catalan Ombudsman). You may address the Síndic de Greuges to exercise your rights of access, rectification and cancellation of your personal data.