Legal notice

1. Information of the website holder 

This website is the official website of the Catalan Ombudsman, which is the holder of the domain The Catalan Ombudsman may be the holder or not of other domain names linked to this website.

The Catalan Ombudsman has its headquarters at the Passeig de Lluís Companys, 7, 08003, Barcelona (tel.: 933018075 and 900124124).

The Catalan Ombudsman, within the framework of the Statute of Autonomy of Catalonia (articles 78 and 79), and Law 24/2009, of December 23, has the function of protecting and defending the rights and constitutional and statutory freedoms before the Administration and companies providing services of general interest.

2. Scope of application

The Catalan Ombudsman is responsible for the website and informs all users who visit the website about the conditions of use.

Everyone that accesses this website assumes the role of the user and agrees to comply with the provisions established in this legal notice, as well as any other legal provision that may be applicable.

The Catalan Ombudsman has the right to modify any type of information that may appear on the web, without the need to give notice to the users about these modifications, since the publication on the web is already considered sufficient.

3. Protection of intellectual property rights

The contents and graphic elements that are part of the website are property of the Catalan Ombudsman or of third parties, individuals or legal entities that have authorized their use by the institution.

The contents of the website are subject to intellectual property. Any use or reproduction that users make of these contents, or others that may be included in the future, must be made in accordance with the provisions and respecting the limitations of the intellectual property regulations.

The modification of the website or its contents is not allowed. However, the reuse of information is limited to the following conditions:

1. That the meaning be not distorted or denatured.

2. That it is not presented as an official version of the documents not as a version made with the collaboration or with the endorsement of the Catalan Ombudsman.

3. That the Catalan Ombudsman be identified as the source of the information

4. That the date of the update of the data or, if it is unknown, the date on which the data was obtained be specified.

To use distinctive brands or signs, logos and, in general, symbols of any nature owned by the Catalan Ombudsman, authorization is required. These elements of corporate graphic identity are protected by applicable law.

4. Privacy policy

Check this link to access the privacy policy.


5. Responsibility with regards to the contents

In accordance with the provisions of current legislation, the Catalan Ombudsman works to ensure that the information, contents and services offered or disseminated on its website comply with the integrity, truthfulness, updating, accessibility and the usability required. For this purpose, with regard to each one of the contents, the updated date indicated in each case must be taken into account.

In this sense, the Catalan Ombudsman reserves the right to modify the contents of the website and to eliminate them, and also to limit or prevent access, either temporarily or definitively, without prior notice, in order to comply with the aforementioned law.

The information that can be offered through this website does not in any way replace the advertising of laws, general provisions and acts that must be published or disseminated in newspapers or official bulletins. Printed editions or electronic publications of newspapers and official bulletins are the only ones that are official and authentic.

When establishing links with external systems, the Catalan Ombudsman has verified them and to its knowledge the activity or information they are referring to are not unlawful or injure goods or rights of third parties that are liable to compensation. However, the Catalan Ombudsman is not responsible for the information that can be obtained through these links.

6. Cameras of video surveillance and protection of data

Video surveillance of buildings

In accordance with Instruction 1/2009, of February 10, on the processing of personal data by means of video surveillance cameras and the Regulation of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, we inform you that:

  1. If you access the premises of the Ombudsman, since there is a video surveillance system, your data will be included in the file of video surveillance, which the Ombudsman of Catalonia is responsible for.
  2. The purpose of the file is to ensure the safety of the property and premises of the Ombudsman, which are provided with a video surveillance system, and the safety of the people accessing it.
  3. You may exercise the rights of access, rectification, erasure and opposition before the Ombudsman management office, pg. de Lluís Companys, 7, 08003, Barcelona. Telephone: 933 018 075. E-mail:
  4. Data may be transferred to the security forces and, in accordance with Article 4 of the Organic Law 2/1986, of 13th March, of security forces, with the aim of investigating acts that have been recorded in the field of vision of the video surveillance system.