Homepage > Queries and complaints > I want to file a complaint > Complaint form

Complaint form

Fields with * are mandatory.

This must be filled in case the trans* person identifies with a name other than that stated on their official identification document

Law 11/2014, of 10 October, for guaranteeing the rights of lesbian, gay, bisexual, transgender and intersex people and eradicating homophobia, biphobia and transphobia.

Article 23.
Transgender people and intersex people

  1. In the areas corresponding to Catalonia's public administration bodies, especially that of education and universities, conditions enabling transgender people and intersex people, even if they are minors, to be treated and named on the basis of the gender with which they identify must be established via regulations.

Write the phone number without spaces

Example:
DNI: 99999999z, NIF: z9999999 + letter or number, NIE: x9999999z.

Annex must be in any of the following formats:
doc, odt, pdf, jpg, gif
The maximum size allowed for the attachment is 1.000 Kb.

Paper communications consent

In accordance with current regulations, I would like to receive paper-based communications of all the acts of the complaint procedure of the Catalan Ombudsman

The office hours are from 8.30 a.m. to 6 p.m., from Monday to Friday. In August, 8.30 a.m. to 5 p.m. January 5th, Maundy Thursday, April 23rd, June 23rd and December 24th and 31st the office hours are from 8:30 a.m. to 2 p.m.

Consent to data consultation

In compliance with article 28.2 of Law 39/2015, on the common administrative procedure of public administrations, concerned persons have the right not to provide documents that are already in the possession of the Administration. In order to deal with your request, we will carry out this consultation.

However, in the event that you object, you will need to let us know by ticking the following box and provide us with the necessary documentation. Otherwise, we will not be able to continue with the processing.

Basic information on data protection. More information

Controller: Catalan Ombudsman.
Purpose: Complaints, follow-up of resolutions of the Catalan Ombudsman and service evaluation surveys.
Legitimization: Consent of the person concerned. The compliance of an applicable legal obligation to the controller.
Recipients: The data can be communicated to the public administrations, the authorities and entities or companies linked to public services according to the object of the complaint.
Rights: Access the data, rectify them, delete them, request their portability, oppose their processing and request their limitation.
Additional information: Check the additional and detailed information about the protection of data on our website.