Rafael Ribó takes office as Síndic de Greuges (Catalan Ombudsman) for a new term

Ombudsman Ribó has been sworn in in Parliament in a ceremony presided over by the President of the Catalan Parliament, Ernest Benach, and attended by President of the Generalitat (Catalan Autonomous Government) José Montilla and several other Catalan government officials. Also on hand were the Spanish Ombudsman and the majority of autonomous community ombudsmen from Spain, in addition to numerous local and university ombudsmen.
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The crisis has brought about an increase in complaints that indicate situations of social exclusion

At the presentation in Parliament of the 2009 Annual Report, the Catalan Ombudsman urged that the priorities of fighting social exclusion be accentuated in times of crisis. Budgetary restrictions have affected services and benefits in areas especially sensitive for equal opportunities such as education, social services, children's affairs or housing.
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The actions of the Catalan Ombudsman Office in 2009 increase by 5.2% over 2008

Over the course of 2009, the Catalan Ombudsman carried out 24,960 actions, with 5,941 complaints, 105 ex-officio actions and 18,914 queries. These actions made for a 5.2% increase over the prior year. As this is the last report from the Catalan Ombudsman's term that began in 2004, it must be noted that since that time there has been a 278% increase in interventions. In other words, for each action that the Catalan Ombudsman's office took in 2004, 3.8 were taken in 2009.
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Personalized service in Cubelles, Barberà del Vallès, Sant Pere de Ribes and Cardedeu

The trip to these municipalities will be conducted within the framework of the individualized follow-up agreements that the Catalan Ombudsman has signed with these local councils. In Cubelles, the personalized service of the Catalan Ombudsman's staff will take place on March 3rd, in Barberà del Vallès on the 11th, in Sant Pere de Ribes on the 18th, and in Cardedeu on March 25th. Anyone wishing to file a complaint against the administrations or make a query may make an appointment at 900 124 124 or by sending an e-mail to this address sindic@sindic.cat.
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The Catalan Ombudsman proposes a critical evaluation of the application of the Chemical Industry Exterior Emergency Plan (PLASEQCAT)

The suggestion has been made following analysis of the administrations' emergency management of a toxic leak on July 22, 2009 in the Ercros plant in Tarragona. This leak led to the activation of the Chemical Industry Exterior Emergency Plan of Catalonia (PLASEQCAT), and the mandatory reclusion of factory-area residents in their homes due to the appearance of a toxic cloud of nitric monoxide.
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Torelló signs an individualized supervision agreement with the Catalan Ombudsman

Among other things, individualized supervision consists of an annual report describing the status of complaints handled on the municipalities in question, and statistics on the queries fielded by the Catalan Ombudsman from persons and organizations in Torelló. Furthermore, the Catalan Ombudsman's team will make regular visits to the municipality to meet with the persons and organizations wishing to file complaints against the administrations or enter queries.
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Síndic de Greuges de Catalunya

Lluís Companys, 7 · 08003 Barcelona. Tel. 900 124 124 sindic@sindic.cat | http://www.sindic.cat/
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Pursuant to Organic Law 15/1999 of 13 December on Personal Data Protection, your data will be included into a file for their processing and communication purposes. The party responsible for this file is the Síndic de Greuges de Catalunya (Catalan Ombudsman). You may address the Síndic de Greuges to exercise your rights of access, rectification and cancellation of your personal data.