Catalan Ombudsman claims the ombudsman's role to oversee private companies delivering public services

Infringement of consumers' rights by private bodies delivering services of general interest, such as water, electricity, telephony, gas, etc, was discussed at the Conference on good practices in private management of public services, held last September by the Catalan Ombudsman in the Catalan House of Parliament.
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The Municipality of Sant Quirze del Vallès and the Catalan Ombudsman sign a singular supervision agreement

The terms of the agreement include an annual report on the complaints related to the municipality handled by the Catalan Ombudsman and a statistical study on the queries from residents and entities of Sant Quirze. Also, the Ombudsman's team will move to the municipality on a regular basis to receive complaints and queries regarding public administrations.
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Rafael Ribó opens the course of UPC Senior University Extension Program

Catalan Ombudsman, Rafael Ribó, is giving a conference to open the new year of the Senior University Extension Program of UPC (Polytechnic University of Catalonia). The speech, addressed to an audience of people older than 55, will talk about the Catalan Ombudsman's figure and task.
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